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Post  paradd on Sat Aug 01, 2015 8:15 pm

Has anyone else had the "pleasure" of dealing with Andy at Drummaker.com? In March 2014 I placed a small order including long vents for a Fiercedrum snare shell I was customising. By the end of 2014 we agreed that Andy was not going to be able to supply the vents so he would send the longest he had. After numerous emails the order arrived late July 2015!
He was always ("Ready to help in any way possible") and always apologetic when he didn't ("Late Friday evening closed here currently. But I wanted to offer a quick reply. So sorry to let you down"). I don't think he is a bad guy but the concept of customer is beyond his comprehension. I read the online reviews (good and bad) after I placed the order.
Any way, be warned. I am now ready to let this go and move on with my life. Happy drumming all.


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